Interview

The digital transformation in healthcare requires clear decision-making structures and the trust of citizens – A Skype interview with Madis Tiik on Digital Health in Estonia

In our #SmartHealthSystems study, we analyzed 17 countries on the state of digitization in health care. Estonia ranks first in our specifically developed Digital Health Index . As our country report shows, e-prescription and electronic patient files have been legally required in Estonia for a decade. Citizens can view their personal health data, find out about illnesses or book medical appointments online via the national health information portal. Since 2012, video consultations and telediagnostics are also permitted and integrated into outpatient care. In a Skype interview, Dr. Madis Tiik, family doctor and digital health expert, explains how Estonia has successfully accomplished digitization. The former CEO of the Estonian eHealth Foundation emphasizes the importance of clear competencies and a dedicated organization for the implementation of digital health processes. The trust of citizens thanks to transparency and a secure national infrastructure are further success factors, he points out.

“Digitization is not a fairy that can grant wishes” – a Skype-Interview with Yvonne Gilli on the Swiss Electronic Dossier

#SmartHealthSystems: Switzerland is on its way to implement the Electronic Dossier (EPD) for the hospital sector. For patients and doctors the use of the EPD is voluntary. Dr. med. Yvonne Gilli, head of the digitization and E-Health Department at the Swiss Medical Association FMH (Foederatio Medicorum Helveticorum), tells us in a Skype-interview what the EPD can offer for patients and doctors.

Meerjungfrau in Kopenhagen mit Tablet. Auf dem Display ist eine Anwendung zu sehen. Meerjungfrau in Kopenhagen hoch. Auf dem Display ist eine Anwendung zu sehen.

The reasons behind sundhed.dk’s success – a Skype-Interview with Jakob Uffelmann

#SmartHealthSystems: sundhed.dk is a national portal that aims to be the first point of contact for all Danish citizens seeking information about their health. Jakob Uffelmann, Director of Innovation at sundhed.dk, tells us how the Danish portal became a success story, how data protection is guaranteed, and what future services for citizens and patients are being developed.