Dr. Thomas Kostera

Dr. Thomas Kostera


Last postings

Consistent promotion of user acceptance as a key to success – A Skype interview with Jennifer Zelmer on Digital Health in Canada

In our #SmartHealthSystems study, we analyzed 17 countries on the state of digitalization in healthcare. In our specifically developed Digital Health Index, Canada earned an excellent second place. In our Skype interview, Dr. Jennifer Zelmer, President and CEO of the Canadian Foundation for Healthcare Improvement, explains that new e-health services will be successful if they address the needs of citizens and healthcare professionals and are perceived as valuable clinical support. In Canada, the acceptance of new technologies has been systematically promoted through targeted user involvement and various campaigns. For Zelmer, the resulting engagement of citizens and physicians constitutes a key factor for the successful digitization process in Canada.

The digital transformation in healthcare requires clear decision-making structures and the trust of citizens – A Skype interview with Madis Tiik on Digital Health in Estonia

In our #SmartHealthSystems study, we analyzed 17 countries on the state of digitization in health care. Estonia ranks first in our specifically developed Digital Health Index . As our country report shows, e-prescription and electronic patient files have been legally required in Estonia for a decade. Citizens can view their personal health data, find out about illnesses or book medical appointments online via the national health information portal. Since 2012, video consultations and telediagnostics are also permitted and integrated into outpatient care. In a Skype interview, Dr. Madis Tiik, family doctor and digital health expert, explains how Estonia has successfully accomplished digitization. The former CEO of the Estonian eHealth Foundation emphasizes the importance of clear competencies and a dedicated organization for the implementation of digital health processes. The trust of citizens thanks to transparency and a secure national infrastructure are further success factors, he points out.

Trust in digital health is built by providing stable, secure, and user-friendly digital services – An Interview with Nachman Ash and Rachelle Kaye

Israel has considerable innovative power when it comes to implementing digital solutions for healthcare delivery. Israeli Health Maintenance Organizations such as Maccabi are at the forefront of implementing digital health. Prof. Nachman Ash and Dr. Rachelle Kaye tell us in an interview what digital services are available in the Maccabi system for patients and health professionals. They emphasize digital access to health information must be user-friendly and trustworthy. Patients must be able to see for themselves that a trusted professional enters their medical information into electronic health records. For the future, they predict more patient empowerment by using patient reported data and the integration of digital health services with easy to access messaging services.

“Digitization is not a fairy that can grant wishes” – a Skype-Interview with Yvonne Gilli on the Swiss Electronic Dossier

#SmartHealthSystems: Switzerland is on its way to implement the Electronic Dossier (EPD) for the hospital sector. For patients and doctors the use of the EPD is voluntary. Dr. med. Yvonne Gilli, head of the digitization and E-Health Department at the Swiss Medical Association FMH (Foederatio Medicorum Helveticorum), tells us in a Skype-interview what the EPD can offer for patients and doctors.