Trust in digital health is built by providing stable, secure, and user-friendly digital services – An Interview with Nachman Ash and Rachelle Kaye
Israel has considerable innovative power when it comes to implementing digital solutions for healthcare delivery. Israeli Health Maintenance Organizations such as Maccabi are at the forefront of implementing digital health. Prof. Nachman Ash and Dr. Rachelle Kaye tell us in an interview what digital services are available in the Maccabi system for patients and health professionals. They emphasize digital access to health information must be user-friendly and trustworthy. Patients must be able to see for themselves that a trusted professional enters their medical information into electronic health records. For the future, they predict more patient empowerment by using patient reported data and the integration of digital health services with easy to access messaging services.